Put your rental
property in safe hands
We're invested in your investment
With decades of experience behind us, we know striking the right balance between landlords and tenants is absolutely crucial. That's why as property managers, we keep close relationships with both teams.
With experienced and qualified property managers by your side, your investment property can earn income for years to come, while making dealing with tenants as seamless and stress free as possible.
We find the best tenants
Our aim is to reduce potential tenancy problems from occurring in the first place. To do this we go beyond what's expected. We go through a thorough process to ensure we have found the best tenants for your rental property by:
Talking to several landlords to understand their past performance.
Talking to the potential tenants' employers for professional references.
Completing credit checks on ALL tenants as part of our selection process.
Meeting the potential tenant in person to ensure they are of good character.
Searching the Tribunal databases to see if tenants have ever been to the Tenancy Tribunal and had orders sealed against their names from previous landlords.
Free guide
Everything you need to know about rental property in North West Auckland
Ten principles that protect your investment and build better relationships. Read it here, no form to fill in and nothing to download.
Read the guidePreparing your
investment for success
Getting a property ready for the rental market can feel overwhelming. Whether you are a first time landlord, returning to the rental market, or growing your portfolio, our team can guide you through every stage.
Rental appraisals
We use local market knowledge and practical experience to identify opportunities to maximise your rental return and minimise vacancy periods.
Healthy Homes compliance
We walk you through what your property needs to meet the standards, so compliance never becomes a nasty surprise.
Presentation and repairs
Maintenance recommendations, presentation advice, cleaning and repairs, so your property is rent ready and appealing to quality tenants.
A strong first impression
We advertise on leading platforms including Trade Me Property and realestate.co.nz to reach reliable, well qualified tenants.
Proactive management,
personal service
Property management is not about reacting to problems, it is about preventing them. Because we manage a boutique portfolio, we can offer a level of service, accessibility and attention to detail that larger agencies often struggle to achieve.
Most of our tenancies are fixed term over 12 months, which helps attract quality applicants and provides stability for owners and tenants alike.
- Routine inspections four times a year, always carried out by our own staff.
- Ongoing communication, so you are never left wondering what is happening.
- Prompt maintenance coordination, with quotes obtained where you want them.
- Daily monitoring of rent payments, including payment plans where appropriate.
Provide expert
advice to keep you in control
With over 30 years combined experience in local investment property, ownership and management, we can provide you with specialist rental advice and services. We know the Residency Tenancy Act and will keep you informed of your rights and responsibilities.
If you are thinking of selling your rental property, we can help you out there too. We've helped many former landlords sell their investment properties. Whatever position you're in, we've got the experience and knowledge to help you succeed.
Maintain an excellent standard
To protect your property, we attend to any health and safety issues immediately. We keep an eye out for any unusual activity, like spikes in water usage that could indicate a leak. When an unexpected event does occur our process ensures the best result in the quickest time frame possible.
We do inspections of your property, four times per year, and these are always performed by our staff, not an outside firm. As we are based in West Auckland, our location and boutique sized portfolio means we have time for all of our tenants and landlords. When the phone rings, you can expect to get someone who knows you on the other end. Keeping close relationships with tenants and landlords creates an atmosphere of trust and transparency.
Provide flexible & transparent service
Fees are tiered, giving you options based on your preference. Packages can include Specialised Landlord Insurance to cover malicious damage (e.g. meth contamination) and loss of rent; annual gutter cleans; regular lawn mowing; and change of locks between tenancies.
We take care of rent and water rates to make sure they are paid, and there's no nasty surprises waiting for you. Ongoing maintenance is advised to you and quotes are obtained where requested. This is all completed to suit your budget. Our goal is to make maintenance as straightforward and transparent as possible so you can make the best decisions for your home and income.
Change and
financial flexibility
Circumstances change, and property decisions often need flexibility. Whether you are restructuring your portfolio, considering a sale, or simply exploring your options, we provide seamless solutions that let your property transition smoothly.
Investors in our network
We can offer your property to investors within our network who may wish to retain the existing tenancy, keeping income flowing through the change.
Continuity for tenants
In some cases a success fee may be offered to tenants to support continuity and stability during a transition.
What our
owners are saying
I've been working with Sarah since 2020 and she is the reason we still have a rental property. She takes care of everything for us and we rarely need to get involved. She understands landlords perspective and also the tenants, and she is able to balance them both very well.
We have been using WAPM for about 6 months now. During that time we have found them to be professional in all aspects of their business. All our interactions have been open, honest and the communication has clear. I have no problem in whole heartedly recommending them as property managers!
They have been our property managers for many years without any troubles!
Great agents, care about placing the right tenants in the right houses.
Highly recommend. Excellent communication, very helpful and went above and beyond with assistance and advice.
Fantastic team, great communication. Pleasure to deal with them.
Helen and Glen are fabulous, and really know their jobs.
West Auckland Property Management have been looking after my property in Auckland for over 20 years. They have great communication, solve any issues that come up, have a wealth of contacts to arrange any repairs. They have made it as stress free as possible for me being an out of town landlord.
The service provided by West Auckland Property Management is professional and meets my needs. I appreciate their inspections and feedback, for example providing photos on how the interior of the flats are being kept by the tenants. Their ability and judgment on choosing tenants is a real peace of mind for me.
Get your
free property appraisal
If you have a property that you are considering renting, or are thinking of switching to a new property management agency, we can help. Fill out our contact form and ask us for a free appraisal of your property.
Get My Free Appraisal