The West Auckland Property Management office in Hobsonville

Your local experts
in property management

Choosing a property manager is one of the most important decisions you can make when renting out a home. Property regulations, and tenancy rules can change month to month and not staying compliant can cost you dearly.

Seeing this frustration has driven us to be the most responsive and proactive managers in the business.

Celebrating 25 years managing West Auckland property

Choosing a property manager is one of the most important decisions you can make when renting out a home. Property regulations, and tenancy rules can change month to month and not staying compliant can cost you dearly.

Seeing this frustration has driven us to be the most responsive and proactive managers in the business.

Get started on your property management journey today. Contact Us

Meet the team

A boutique team means you deal with people who know you, your property and your tenants by name.

Graham McIntyre, Owner and New Enquiry Manager

Graham McIntyre

  • Owner and New Enquiry Manager
  • Licenced Real Estate Agent

Graham has an extensive sales and marketing background across real estate, integrated marketing solutions and commercial publishing. He has owned multiple rental properties, and in October 2024 he and his wife Gail purchased West Auckland Property Management.

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He works alongside the team to make sure property owners have a direct sounding board for the ideas, opportunities and questions that span both rental and sales options.

We purchased the brand and the portfolio because it has a heart and a soul. Our business puts people at the centre of everything we do, finding the balance between financial security, asset protection and tenant stability to ensure the best outcomes for everyone involved.

Sarah Ball, Senior Property Relationship Manager

Sarah Ball

  • Senior Property Relationship Manager

With over 15 years of property management experience, Sarah is dedicated to delivering exceptional service, building strong relationships, and helping property owners achieve the best possible outcomes for their investments.

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Born and raised in West Auckland, Sarah has a genuine connection to the communities she serves and a deep appreciation for the unique character that makes West Auckland such a special place to live and invest. Her extensive local knowledge, combined with her industry expertise, enables her to provide trusted advice and tailored solutions to both landlords and tenants.

Sarah believes successful property management is built on communication, trust and strong relationships. She is passionate about ensuring her clients never feel like just another number. Taking the time to understand each landlord's individual goals, she provides a highly personalised service built on genuine care, regular communication, and a commitment to achieving the best possible outcomes.

Known for her approachable nature, attention to detail and solutions focused mindset, Sarah works closely with landlords and tenants to create positive tenancy experiences and long term success. Her proactive approach ensures properties are well maintained, issues are addressed promptly, and clients can have confidence that their investment is being professionally managed and protected.

For Sarah, property management is about more than inspections, maintenance and rent collection. It is about building lasting relationships. She takes pride in being someone her clients can trust and rely on, treating every property as if it were her own.

As a proud West Auckland local, Sarah is passionate about supporting the community she calls home. Outside of work she is a dedicated supporter of Heart Kids and the Breast Cancer Foundation, and takes part in fundraising initiatives throughout the year. She is also a proud mum to her daughter, who is currently studying nursing.

I believe great property management starts with relationships. My goal is to ensure every client feels valued, supported, and confident that their investment is in safe hands, never like they are just another number.

Aria Brydone, Property Relationship Manager

Aria Brydone

  • Property Relationship Manager

Aria brings fresh energy, a practical mindset and a strong connection to the West Auckland community to her role at West Auckland Property Management.

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Growing up in West Auckland has given Aria a genuine appreciation for the area's unique character, diverse communities and relaxed lifestyle. She enjoys helping people find solutions and takes pride in creating positive experiences for both landlords and tenants.

With a background in electrical work and childcare, Aria offers a unique combination of technical knowledge, organisation and people skills. Her hands on experience has taught her the importance of communication, adaptability and attention to detail, qualities that serve her well in the fast paced world of property management.

Known for her positive attitude and willingness to help, Aria approaches every challenge with enthusiasm and a solutions focused mindset. Whether she is assisting with maintenance coordination, supporting tenants, or helping landlords navigate their property journey, she is committed to delivering a high level of service and care.

When she is not at work you will often find Aria enjoying the outdoors. She loves dirt biking, spending time with friends and family, and making the most of everything West Auckland has to offer, particularly the rugged beauty of Muriwai Beach.

I enjoy meeting new people, solving problems and helping others. Every day is different in property management, and that is what I love most about it.

Tracy Hallet, Accounts Manager

Tracy Hallet

  • Accounts Manager

Tracy plays an important role in keeping everything running smoothly behind the scenes. From managing accounts to supporting the day to day operations of the business, she helps ensure both our clients and our team get the support they need.

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Having grown up in West Auckland, Tracy has a strong connection to the local community and understands the people and values that make the area such a great place to live and work. Her friendly nature, practical approach and genuine care for others make her a much loved part of our team.

Known for her reliability, warmth and attention to detail, Tracy brings a calm and steady presence to the office. Whether she is assisting with accounts, supporting the team, or helping resolve an issue, she approaches everything with patience, professionalism and a willingness to help.

Outside of work Tracy has been involved with the Scouting movement for many years and continues to support the Oratia Scout Group. Even after her two boys have grown up and flown the nest, she remains passionate about giving back to the community and helping young people grow and thrive.

I love being part of a business that values people and relationships. Supporting our team and clients and helping things run smoothly is something I genuinely enjoy.

Gabrielle Fletcher, PA to Graham McIntyre

Gabrielle Fletcher

  • PA to Graham McIntyre

Gabrielle plays a multi-faceted role across several businesses, overseeing content creation, production and circulation for the Kumeu Courier and The Westerly magazines. She also manages workflow and marketing functions for Raine & Horne Real Estate while supporting marketing initiatives for West Auckland Property Management.

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With a passion for connecting businesses and communities, Gabrielle thrives in fast paced environments and enjoys bringing creative ideas to life. Known for her strong organisational skills and can-do attitude, she keeps multiple projects running smoothly behind the scenes.

When she is not juggling deadlines and marketing campaigns, you will likely find her enjoying a good cup of tea. She also has a well known cheeky sense of humour and is not afraid to speak her mind.

A family business,
not a call centre

Gail and Graham McIntyre purchased West Auckland Property Management in October 2024. We take a boutique approach, where relationships matter and service is personal. We take the time to understand you, your property and your goals, so you always feel supported, informed and genuinely valued.

We are a relationship focused business where trust is essential and communication is key. We believe strong relationships with owners and tenants are the foundation of successful property management, and we work hard to build confidence through clear, consistent and honest communication.

We communicate the way that suits you

  • Phone
  • Email
  • Text message
  • WhatsApp
  • Messenger

There should never be uncertainty when it comes to your property. Our clients appreciate knowing they can pick up the phone and speak directly with someone who knows them, understands their situation, and genuinely wants to help.

Proudly West Auckland

West Auckland is not just our service area, it is our home. We live here, work here, support local businesses and raise our families here. We understand the communities, suburbs and people that make West Auckland such a special place to live and invest.

From Hobsonville and Kumeu to Massey, Henderson, Te Atatu and beyond, we are proud to help property owners and tenants achieve great outcomes while supporting the communities we serve.

Talk to the team